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Are there price breaks for ordering larger quantities of documents?We do offer price breaks on higher volume jobs. Please call us at 941.746.4171 to speak to our sales team and they will give you a clear breakdown on how you can save money for more.
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How do I get digital files to Johnson Printing?The easiest way to submit your files is to upload them on our website. Go to johnsonprint.com and click upload.
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How do I get an estimate from you?Call our sales department at 941.746.4171, email us at graphics@johnsonprint.com or REQUEST AN ESTIMATE ONLINE at johnsonprint.com.
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At what resolution should I save my photos and graphics?Picture resolution should be set to 300 dpi at the final use size. We prefer PDF format. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi. You should avoid using these low resolution graphics, as they will appear pixilated and blocky when printed. Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please contact us for assistance.
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How do I make a PDF file?There are many variables involved in creating PDF files. You can export in all design programs as well as word, excel and adobe acrobat. If you are unfamiliar with creating a print ready PDF please call us for assistance. We would be happy to assist you.
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How long does it take for you to complete my order?Production times vary widely depending on individual job specifications. Some jobs can be produced in a day while other jobs may take a few days. 95% of our jobs are completed within 1-3 business days or less after you approve your proof. Tight deadlines? We would love to discuss your project and deadlines to see how we can help you.
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How long until I receive a proof of my job?Digital proofs will typically be sent to you for approval within a day depending on the complexity of the job. You will receive your electronic files via email. Your job will NOT go into production until your proof is approved via email.
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Is white considered a printing color?Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper, white ink may be used if any text or graphic requires it.
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Should I compress my files using programs like WinZip and StuffIt?If you're sending your files via E-mail, then compressing large files before sending is a great idea. This allows your document and all supporting files and fonts to be included into one easy to handle file while reducing overall file size.
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Tips on how to save your design filesMost applications allow you to save as, or export to, a PDF file. PDF's include all the necessary fonts and graphics needed for printing your file making them the preferred file format.
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What do I need to provide for variable data projects?We work with many types of data files, but CSV files are the safest bet. These are data files that have commas separating each field, and returns separating each line of data. To save time and hassle, make sure your data is properly formatted with each piece of data in separate fields. Complex projects may require other files, like image files or additional data files. If you are unsure of what may be required for a particular variable project, give us a call and we will be happy to assist you.
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What file format should I use when submitting my electronic document for printing?PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.
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What is a "proof"?A proof is a way of ensuring that all of your text is accurate and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you by email or in some cases, though a link. We take pride in precision – but the final examination for accuracy is your responsibility. Before giving approval, please examine all proofs carefully for the accuracy of information presented; including spelling, punctuation, numbers, graphics, colors, sizes and general layout. Please note: We cannot accept changes or approvals verbally and will not print your file unless you approve your proof by replying “approved” to the email sent to you.
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What is the Pantone Matching System?The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
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What other file formats can I send you?Our preferred file format is PDF which is independent of the native program format. We can also work with any Mac or PC version of Adobe Illustrator, Photoshop and Indesign, as well as Microsoft Word and Excel. Please contact us regarding other programs not listed here. When submitting native file formats special consideration is required for fonts and graphics used in the files.
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What type of products and services do you provide?We are a full service shop and offer a wide range of products and services that include offset, digital and large format printing. To see a full listing and description of what we offer please browse this site.
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What types of media do you accept?We can take your files on flash drives, portable drives, via email and through our website.
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What types of paper are available for me to print on?We can help you find just the right paper for your project. Unfortunately, within the last few years, specialty papers are hard to find due to vendor shortages. Please call, email or contact us though our website at Johnsonprint.com, and our sales team will be happy to provide you with information on the types, sizes and colors of paper available for your printing needs.
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Why do the printed colors look different from the colors on my screen?In short, printers and monitors produce colors in very different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not. When color is critical it is best to allow extra time test prints and color adjustments.
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Will the colors on my computer monitor match what is printed?Due to our printers being toner based and not ink based, the ability to match and exact PMS color is limited. However, we are able to match most colors that are presented to us for print.
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Will you match a sample I print out on my own printer, or a previously printed sample?Due to varying technologies used in printing, there is no guarantee that your completed document will match your printed sample. This is due mainly to the varying results from different output devices such as inkjet, bubblejet and laser printers and offset press prints. Even from one commercial printing firm to another, there can be wide differences in results. In an effort to match the color you are looking for, we require that a proof be approved of color printed documents before printing the complete job.
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Why should I choose Johnson Printing, what makes you different?We have experience! Over 40 years of it! You want a printing company that is creative and professional, and that is us! We not only understand business but we are also marketing led and have qualified chartered marketing and print experts working within the company. We believe this gives us the edge over our competitors and provides our customers with more experience and knowledge about print and web marketing.
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What happens if the file prints incorrectly?If for any case the file you submit prints incorrectly during the proofing process, we will notify you immediately. At that time you will have the opportunity to correct the file and resubmit a new digital file or we can correct most problems and will be able to give you an estimate before we proceed.
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Does supplying my own digital file save me money?Creating your own file for print can save you money, but we do want to remind you that we have professional graphic designers on staff who can provide the creative input you need to get your printed project noticed. They also construct the file so it will print properly. Our designers may be able to get your project done faster and more economically than you would have, doing it yourself. Feel free to discuss with us whether it would be to your advantage for us to be involved in the design of your project from the beginning. Keep in mind, creating your own document does eliminate typesetting and design charges, but there may still be prepress charges required to get your file ready to be printed.
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